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Terms and Conditions

Mothers Institute

Terms and Conditions

Terms and Conditions – Mother Institute Nepal Pvt. Ltd.
Published on: July 28, 2008 || Updated on: July 2, 2021
Mother Institute holds every right on all the videos produced from the live training sessions. Even though the videos are shared with the participating students, we strongly prohibit them to be shared with anyone else out of the sessions. If found, we will be bound to pursue law enforcement under cybercrime and related legal procedures.
The terms and conditions incorporated herein, belonging to Mother Institute Nepal Pvt. Ltd., hereafter defined Mother, shall be applicable to any person, students, clients, customers, users, hereafter defined as second-party, who are benefiting from the services, online or onsite. Mother respects and guarantees protection of the privacy of the individuals who have access to the information and services that it provides.
Please be informed that Mother WILL release specific personal information, belonging to either an individual or a company, if required to do so in the following circumstances:

  • In order to comply with any type of valid legal process. For example search warrant, statute, court order, or any legal services.
  • If any action(s) committed by the second-party violates the Terms and Conditions of the service provided by Mother.
  • In order to ensure safety or defend Mother’s legal rights or property, intellectual capital, resources, second-party.
  • In order to safeguard the office environment and warrant support in terms of the investigation, prevention, or taking action against any type of illegal activities, suspected fraud, situations including potential threats to the security and integrity of Mother.

General Terms and Conditions for Onsite Classes:

  1. Once the second-party of Mother’s onsite services agree to the above Terms and Conditions, they may register for and take the classes as per the routine. The second-party may register on an onsite basis by filling the form in the front desk area of the office or by online means from Mother’s website.
  2. The second-party of Mother agrees to take good care of the resources (laptops, chargers, mouse, and keyboards) provided to them as per their need. Any damage to the aforementioned devices will result in the user themselves being liable.
  3. The second-party of Mother is expected to maintain hygiene and cleanliness in the classroom areas. Throwing of any waste inside the class will result in them being banned from taking classes from a week to a fortnight.
  4. The second-party at Mother is also expected to take care of their actions which are being monitored, 24/7, by CCTV cameras. Any action that goes against the rules and regulations of the organization will result in immediate cancellation of the service that they have registered for.
  5. The second-party of Mother are also requested to use their smartphones only after the permission of the instructor present INSIDE the classroom. Failure to follow this rule will result in the same instructor taking action(s) against you which may be in the form of getting banned from taking classes.
  6. The second-party are strictly prohibited from taking photos or videos while inside the classroom.
  7. The second-party are expected to follow all the rules and regulations while inside the class and not VIOLATE them.
  8. These Terms and Conditions constitute the agreement between Mother and the second-party.

General Terms and Conditions for Online Classes:

  1. Once the clients, users, customers of Mother’s online services have agreed to accept the aforementioned Terms and Conditions, they are considered to be eligible to take classes on an online basis; registration for which can be done by filling in the form in the front desk area of the office or from Mother’s website.
  2. The second-party is not permitted to share any private information like email addresses, contact numbers or Social Media links during the session.
  3. The second-party is expected to be in their proper and professional attire or manner while taking online classes or sessions.
  4. The second-party of Mother’s online services, in the form of online classes, are expected to show VERY ETHICAL BEHAVIOR during the whole duration of the class.
    • VERY ETHICAL BEHAVIOR refers to the following:
      • Not muting the speakers of the session.
      • Ensuring that the microphones of the participants are all muted so that there is no background noise unless granted permission by the host.
      • If any query has to be presented, the chatbox needs to be utilized rather than cutting into the presentation.
      • There should be no sharing of irrelevant videos by the participants.
      • Screen capturing / recording of online session(s) or class(es) is strictly prohibited.
  5. The second-party of Mother’s online services are also expected to follow the rules and regulations that are pre-established and are presented in each and every class(es).
  6. The second-party of Mother’s online services is strictly prohibited to record the online classes on their respective devices and publish the video by giving it their own preferred name. No videos are to be recorded from online classes, except by Mother itself. Failure to do so WILL result in us taking legal actions under the Copyright Act.
  7. There will be no videos provided by Mother to the second-party regarding online classes unless it has been agreed and signed by at least 3 representatives of Mother out of which, the Business Development Director and the Managing Director’s signature are ABSOLUTELY mandatory.

Refund Policy:

We always put our students first and believe their satisfaction must be our priority. In this context we incorporate such environment that the students are fully satisfied with our classes / training.
Note: Students can claim for refunds only within the first seven days of the admission. After that, no refunds will be done.
We usually do not offer refund unless:

  1. The students are able to provide valid reason behind not starting / completing the class
  2. There’s a situation where we are unable to conduct classes for students due to our own reasons.

Only if the above given crieterias are fulfilled, the management comitte decides on refund policy and every student will be dealt individually. The refund involves deduction of service charge and fees for the completed classes.
Offer/Discounts and Scheme Policy:

We frequently rollout different offers, discounts and schemes. However there are certain conditions that need to be fulfilled:

  1. Only the new students are eligible to receive offers after it is commenced
  2. The students must pay the course cost in advance to receive the offers

Online Classes Checklist for Students:
The students of Mother Institute’s online classes are required to follow the following checklist whilst attending their respective online classes.

  1. Students must be in formal manner and in ready position as the instructor may ask for their camera to be turned on at any point for cross-checking.
  2. The credentials for LMS (Learning Management System), that Mother will provide, will need to have its password changed by the respective student(s). Please make sure to keep your password safe and not share it with anyone.
  3. If the password for LMS is tracked to be shared with anyone else, the account will be suspended and further actions will also be taken.
  4. Please make sure to not disturb others by turning your mics on, asking irrelevant questions, and turning your videos on without the instructor’s permission.
  5. The content (like the videos, audio, screenshots) rights will be with Mother Institute. If these contents are uploaded in any other place, Mother will be eligible to take action based on Copyright Law. Likewise, the Cybercrime department will also be informed in order to take any further and necessary action(s).

 

Mother Institute has the right to use specific details of the students as provided at the time of submitting the admission form (online as well as physical).

  1. Mother Institute has the right to post the students’ photos in success gallery and images.
  2. Mother Institute has the right to post the students’ names, placement or internship organization, position, and education faculty on its website.